Privacy Policy
Your privacy matters to us. This policy explains how bravonexmyra collects, uses, and protects your personal information when you use our budgeting platform.
Information We Collect
bravonexmyra collects various types of information to provide you with our comprehensive budgeting services and improve your financial management experience.
Personal Information You Provide
- Account registration details including your name, email address, and phone number
- Financial information such as income details, expense categories, and budget preferences
- Bank account information when you choose to connect your accounts for automated tracking
- Communication preferences and customer service interactions
- Profile information including financial goals and budgeting objectives
Automatically Collected Information
When you use our platform, we automatically collect certain technical information to ensure optimal service delivery and security.
- Device information including IP address, browser type, and operating system
- Usage data such as pages visited, features used, and time spent on the platform
- Transaction patterns and budgeting behavior for service improvement
- Location data based on IP address for fraud prevention and compliance
How We Use Your Information
Your information enables us to deliver personalized budgeting solutions and maintain the highest standards of service quality and security.
- Service Delivery: We use your personal and financial information to provide budgeting tools, generate spending insights, and create personalized financial recommendations tailored to your goals.
- Account Management: Your information helps us manage your account, process transactions, verify your identity, and provide customer support when you need assistance.
- Security and Fraud Prevention: We analyze usage patterns and transaction data to detect suspicious activity, prevent unauthorized access, and protect your financial information.
- Platform Improvement: Aggregated and anonymized data helps us understand user behavior, improve our features, and develop new budgeting tools that better serve our community.
- Communication: We use your contact information to send important account updates, security notifications, and optional educational content about financial management.
We never sell your personal information to third parties or use your financial data for advertising purposes. Your budgeting information remains confidential and is used solely to improve your experience on our platform.
Information Sharing and Disclosure
bravonexmyra maintains strict controls over when and how your information is shared. We only disclose your data in specific, limited circumstances that support our service delivery or legal obligations.
Authorized Service Providers
We work with trusted third-party service providers who help us deliver our budgeting platform. These partners have access to limited information necessary for their specific functions:
- Banking integration services that securely connect your accounts to our platform
- Cloud hosting providers who store your data with enterprise-grade security measures
- Customer support tools that help us respond to your inquiries efficiently
- Analytics services that provide aggregated insights without revealing individual information
Legal Requirements
In certain situations, we may be required to disclose your information to comply with legal obligations, including responses to court orders, regulatory requests, or law enforcement investigations related to fraud prevention or security matters.
Data Security and Protection
Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, theft, or misuse.
Technical Safeguards
- 256-bit SSL encryption for all data transmission between your device and our servers
- Advanced encryption at rest for all stored financial information and personal data
- Multi-factor authentication options to protect your account access
- Regular security audits and penetration testing by independent security firms
- Automated monitoring systems that detect and respond to potential security threats
Operational Security
Our team follows strict security protocols including background checks for employees with data access, regular security training, and limited access principles that ensure staff only access information necessary for their specific roles.
Your Privacy Rights and Choices
You have significant control over your personal information and how it's used within our platform. We provide multiple ways for you to access, modify, or delete your data.
- Access and Portability: You can view all personal information we have about you through your account dashboard and request a complete copy of your data in a portable format.
- Correction and Updates: You can modify your personal information, financial details, and account preferences directly through your account settings or by contacting our support team.
- Data Deletion: You can request deletion of your account and associated data, though we may retain certain information for legal compliance or fraud prevention purposes.
- Communication Preferences: You can opt out of non-essential communications while continuing to receive important account and security notifications.
- Account Deactivation: You can temporarily deactivate your account while preserving your data, or permanently close your account with full data removal.
To exercise any of these rights, contact our privacy team at info@bravonexmyra.com or use the privacy controls available in your account settings. We respond to all requests within 30 days.
Data Retention and Storage
We retain your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.
Retention Periods
- Active account data is retained while your account remains open and for up to 7 years after closure for financial record-keeping requirements
- Transaction and budgeting data is kept for 7 years to support tax reporting and financial analysis features
- Technical logs and usage data are retained for 2 years for security monitoring and service improvement
- Customer service communications are kept for 3 years to maintain service quality and resolve future inquiries
- Marketing communication preferences are retained until you change them or close your account
Secure Deletion
When data reaches the end of its retention period, we securely delete it using industry-standard data destruction methods that ensure information cannot be recovered or reconstructed.
International Data Transfers
While bravonexmyra operates primarily within Australia, some of our service providers may process your information in other countries. When international transfers occur, we ensure appropriate safeguards protect your data.
We use contractual protections, adequacy decisions, and certification programs to ensure that your information receives the same level of protection regardless of where it's processed. All international transfers comply with Australian privacy laws and international data protection standards.
Children's Privacy
bravonexmyra's budgeting platform is designed for adults and we do not knowingly collect personal information from children under 18 years of age. If we discover that we have inadvertently collected information from a minor, we will promptly delete it and terminate any associated account.
Parents or guardians who believe their child has provided information to bravonexmyra should contact us immediately at info@bravonexmyra.com so we can remove the information and prevent future collection.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through your registered email address and prominently display the updated policy on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of bravonexmyra after policy changes indicates your acceptance of the updated terms.
Cookies and Tracking Technologies
bravonexmyra uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, though disabling certain cookies may limit some platform functionality.
Types of Cookies We Use
- Essential cookies that enable core platform functionality and security features
- Preference cookies that remember your settings and customization choices
- Analytics cookies that help us understand how users interact with our platform
- Security cookies that help detect fraudulent activity and protect your account
Privacy Questions and Concerns
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how your information is handled, we're here to help.
87 Stephens Rd, South Brisbane QLD 4101, Australia
Phone: +61431536243
Email: info@bravonexmyra.com